Correspondence Management
Overview
TalentTracker® Enterprise
provides this feature to automate
correspondence with applicants including sending batch emails to
multiple candidates, all personalised with their details.
This feature works in conjunction with
Automated
Workflow to automatically trigger correspondence at relevant stages of the
recruitment process e.g. invite to interview or regret. This reduces time
spent on manual paperwork tasks.
A time delay can be set up for sensitive correspondence
for a
defined period e.g. a regret letter.
A log of all correspondence is held on the applicant
record as a historical trail and can be used to view or to re-send
correspondence as necessary.
You can also tie notes or external documents such as a
CV to the applicant record ensuring all relevant information is held in the
applicant record.
You can decide between letter and email correspondence
or choose a combination of both depending on the nature of each letter.
Features
|
Correspondence
Management |
Standard |
|
Automated email and/or letter
correspondence |
 |
|
Mail merge support |
|
|
Historical log of all
correspondence sent |
|
|
Ability to re-send/view
correspondence |
|
|
Ability to queue/delay
correspondence e.g. regret letter |
|
|
Email correspondence works
in conjunction with Microsoft Outlook or other suitable program |
|
|
Letter correspondence works
in conjunction with Microsoft Word or other suitable program |
|
