Correspondence Management
Overview
TalentTracker® Enterprise online recruitment software provides this feature to automate correspondence with applicants including sending batch emails to multiple candidates, all personalised with their details.
This feature works in conjunction with Automated Workflow to automatically trigger correspondence at relevant stages of the recruitment process e.g. invite to interview or regret. This reduces time spent on manual paperwork tasks.
A time delay can be set up for sensitive correspondence for a defined period e.g. a regret letter.
A log of all correspondence is held on the applicant record as a historical trail and can be used to view or to re-send correspondence as necessary.
You can also tie notes or external documents such as a CV to the applicant record ensuring all relevant information is held in the applicant record.
You can decide between letter and email correspondence or choose a combination of both depending on the nature of each letter.
Available Features
- Automated email and/or letter correspondence
- Mail merge support
- Historical log of all correspondence sent
- Ability to re-send/view correspondence
- Ability to queue/delay correspondence e.g. regret letter
- Email correspondence works in conjunction with Microsoft Outlook or other suitable program
- Letter correspondence works in conjunction with Microsoft Word or other suitable program
